Questions? Start a chat with one of our customer service agents.

Questions? Send our customer service team an email.

Questions? Give our customer service team a call. Monday - Friday 09:00 AM - 05:00 PM EDT

Alex Evenings

<p id="isPasted">Tracking information may not be immediately available after your order is placed. Once your order is fully processed by our warehouse, you&#x2019;ll receive an email confirmation with your tracking information. All orders are shipped via FedEx, so you can enter your tracking number on the FedEx website for the latest updates on your delivery.</p><p>If you cannot locate your shipment confirmation email with tracking, please email us at <a href="mailto:alexevenings@alexapparel.com" style=" text-decoration: none;" id="isPasted">hello@alexevenings.com</a>.</p>

Click here to learn more about tracking your order.

How do I track my order?

Shipping

What’s your return & exchange policy?

How do I make a return or exchange?

Will you send me a QR code for my return label?

When will I get my refund?

What if my order isn't eligible for a return or exchange?

Returns & Refunds

Do you ship? How much does shipping cost?

When will my order ship/arrive?

Do you offer free shipping?

Do you offer express shipping?

My shipped package is missing. What can I do?

Can I cancel my order?

Can I edit my order?

Can I change my payment method?

How do I apply promo/discount codes to my order?

Order Management

What if my order arrives damaged?

What if I receive the wrong item(s) in my order?

What if an item is missing from my order?

Damaged or Incorrect Orders

What's my size?

Is there a difference between petite and regular sizing?

Can I try your clothing on before buying?

Can I purchase additional fabric?

How do I stop glitter from shedding?

Where do you source from?

Product Questions

How do I track my order?Updated 13 days ago