Yes, we do ship!Domestic Shipping:&#xA0;Orders under $250 are subject to a nonrefundable flat-rate shipping fee of $15. Expedited shipping (1&#x2013;2 business days) is available for an additional $50. Due to higher shipping costs and extended transit times, all orders shipped to Alaska, Hawaii, and Puerto Rico must be sent via express shipping.Canadian Shipping:&#xA0;Due to unpredictable duties and fees pertaining to Canadian shipments, we have paused shipping to Canada.International Shipping:Unfortunately, we do not ship Internationally at this time. *Please note, we cannot ship to P.O. boxes. All orders require a physical address.

Do you ship? How much does shipping cost?

Click here to learn more about delivery times.

Delivery times vary depending on the destination and the shipping method selected.&#xA0;Standard Delivery:Please allow 1-3 business days for order processing, and anywhere from 1-5 business days for transit time.Express Delivery:Express orders placed after 10 AM EST will be processed on the following business day. Please allow 1 business day for processing, followed by 1&#x2013;2 business days for delivery.

When will my order ship/arrive?

Alex Evenings offers free ground shipping on all domestic orders over $250. Orders below that are charged $15 for shipping. Please note that shipping fees are not refundable and are the responsibility of the customer.*Unfortunately, we do not offer free shipping to Alaska, Puerto Rico, or Hawaii*

Do you offer free shipping?

Yes! Alex Evenings offers $50 Express shipping. Express shipping takes 1 business day to process and 1-2 business days for transit time. Please note, Express orders placed after 10am EST will be processed on the following business day.&#xA0;We do not offer overnight delivery.*Express shipping is only eligible for shipping in the United States.

Do you offer express shipping?

Click here to learn more about tracking your order.

Tracking information may not be immediately available after your order is placed. Once your order is fully processed by our warehouse, you&#x2019;ll receive an email confirmation with your tracking information. All orders are shipped via FedEx, so you can enter your tracking number on the FedEx website for the latest updates on your delivery.If you cannot locate your shipment confirmation email with tracking, please email us at <a href="mailto:alexevenings@alexapparel.com" style=" text-decoration: none;" id="isPasted">hello@alexevenings.com</a>.

How do I track my order?

Click here to learn more about missing orders.

Tracking is marked as delivered, but the package has not been received:If no one is available to receive your package at the time of delivery, the carrier may have left it in a secure location. We recommend checking around your property, as well as with neighbors, building management, or front desk personnel who may have accepted the package on your behalf. In some cases, carriers may mark a package as delivered before it has reached its final destination. For this reason, we suggest allowing up to 48 hours for tracking information to update after a package has been marked as delivered.If you are still unable to locate your package, please contact the shipping carrier directly for assistance. If additional support is needed after speaking with the carrier, please email our team at <a href="mailto:hello@alexevenings.com">hello@alexevenings.com</a> and include your order number so we can better assist you.Tracking is still marked as in-transit:If your package is still in transit and has passed its expected delivery date, please allow up to 10 business days from the date it left our warehouse for tracking to update and your package to arrive. Occasionally, FedEx may experience delays due to weather, holiday weekends, or other unforeseen circumstances. We appreciate your patience while your package makes its way to you. If there have been no tracking updates after those 10 business days, please email us at&#xA0;<a href="mailto:hello@alexevenings.com" id="isPasted">hello@alexevenings.com</a>, and our team will be happy to assist you.

My shipped package is missing. What can I do?

Questions? Start a chat with one of our customer service agents.

Questions? Send our customer service team an email.

Questions? Give our customer service team a call. Monday - Friday 09:00 AM - 05:00 PM EDT