What’s your return & exchange policy?Updated 13 days ago

We hope you found what you were looking for!

If that's not the case, we gladly accept returns & exchanges within 30 days of delivery.

Refunds:

Yes, we offer refunds and free exchanges within 30 days of delivery. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note:

• Items must be unworn, unwashed and undamaged, with all tags attached
• Final sale items & Jewelry cannot be returned
• Items sent back without authorization, or an Alex Evenings return label, may not be eligible for refunds
• Yummie returns are only eligible if protective liner is present

If you are returning a purchase, a $15 restocking & return shipping fee will be deducted from the refund total - this will cover the cost of your return label. All original shipping fees are non-refundable.

Refunds will be processed to the original payment method within 10-14 days of receiving the returned item.

*We do not provide refunds or exchanges for products purchased outside of www.alexevenings.com. Please follow the return and exchange policies of the authorized retailer where you made your purchase. For further assistance, please contact the retailer directly.

Exchanges:

We offer one free exchange on your order in case you need a different size, color or wish to try a different style. 

We ship exchanges right away with a $1 holding fee put on your card until the returned package is received in our warehouse.  If the return is not received within 14 days, the exchange piece will be charged in full. 

Final Sale & Jewelry:

Unfortunately, we are unable to offer refunds or exchanges for items marked Final Sale or on jewelry styles.