What if an item is missing from my order?Updated 13 days ago

In the unlikely event that an item was missing from your order, please notify us immediately at 1-888-ALEX-EVE, Monday - Friday from 9 AM to 5 PM ET, or email [email protected].

Please include your order number and name or style number of the missing item(s).

While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll resolve the situation as best we can!