What if I receive the wrong item(s) in my order?Updated 13 days ago

In the unlikely event that we inadvertently sent you incorrect merchandise, please notify us immediately at 1-888-ALEX-EVE, Monday - Friday from 9 AM to 5 PM ET, or email [email protected].

Please include your order number and a photo of the item received as well as the name of the missing item(s). 

While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll resolve the situation as best we can!