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Alex Evenings

In the unlikely event that you received damaged merchandise, please notify us immediately at 1-888-ALEX-EVE, Monday - Friday from 9 AM to 5 PM ET, or email <a data-fr-linked="true" href="mailto:hello@alexevenings.com">hello@alexevenings.com</a>.Please include your order number and a photo of the damages.While we may not be able to guarantee your exact order is replaced due to potential stock issues, we&#x2019;ll resolve the situation as best we can!

Click here to learn more about damaged orders.

What if my order arrives damaged?

Damaged or Incorrect Orders

What’s your return & exchange policy?

How do I make a return or exchange?

Will you send me a QR code for my return label?

When will I get my refund?

What if my order isn't eligible for a return or exchange?

Returns & Refunds

Do you ship? How much does shipping cost?

When will my order ship/arrive?

Do you offer free shipping?

Do you offer express shipping?

How do I track my order?

My shipped package is missing. What can I do?

Shipping

Can I cancel my order?

Can I edit my order?

Can I change my payment method?

How do I apply promo/discount codes to my order?

Order Management

What if I receive the wrong item(s) in my order?

What if an item is missing from my order?

What's my size?

Is there a difference between petite and regular sizing?

Can I try your clothing on before buying?

Can I purchase additional fabric?

How do I stop glitter from shedding?

Where do you source from?

Product Questions

What if my order arrives damaged?Updated 13 days ago