Click here to learn more about your order.

Our team works hard to get your order to you as quickly as possible. Due to our quick processing, we are unable to cancel an order after it has been submitted.You can request a return or exchange once your order arrives so long as your items are eligible.

Can I cancel my order?

Our team works hard to get your order to you as quickly as possible. Due to our quick processing, we are unable to modify an order after it has been submitted.&#xA0;You can request a return or exchange once your order arrives so long as your items are eligible.

Can I edit my order?

Once an order is submitted, payment is automatically captured. Therefore, we&#x2019;re unable to change the payment method after the order has been placed. Please be sure you&#x2019;re using the correct card before submitting your order at checkout.

Can I change my payment method?

To apply a promo or discount code:&#x2022; Proceed to checkout and enter your code in the &quot;Discount Code&quot; box.&#xA0;&#x2022; Click the &quot;Apply&quot; button to see your new total before finalizing your order.&#x2022; Only one code can be used per order.If you&#x2019;re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.*PLEASE NOTE: Discount codes can only be entered during the checkout process. Because orders are processed immediately, we&#x2019;re unable to apply discount codes retroactively after an order has been placed. If you forget to apply a discount code, unfortunately, we cannot add it to your order afterward. The good news is that you can save the code and use it on your next order!<div data-block="true" data-editor="1s8ok" data-offset-key="ae5ui-0-0"> </div>

How do I apply promo/discount codes to my order?

Questions? Start a chat with one of our customer service agents.

Questions? Send our customer service team an email.

Questions? Give our customer service team a call. Monday - Friday 09:00 AM - 05:00 PM EDT

Alex Evenings

Find answers about orders, cancellations, and applying discounts.

Order Management

What’s your return & exchange policy?

How do I make a return or exchange?

Will you send me a QR code for my return label?

When will I get my refund?

What if my order isn't eligible for a return or exchange?